What Information We Collect and Why
When you open an account, we collect your name, email address, mobile number and the payment method you register — whether that is bKash, Nagad or Rocket. During each session, we also log device type, browser, IP address and in-lobby activity such as which game rooms
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you open. This helps us keep your account secure and resolve any wallet or transaction queries you raise. We do not sell your personal data to third parties. Payment details tied to your bKash, Nagad or Rocket wallet are used solely to process deposits and withdrawals
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on your account — they are never shared beyond what your chosen payment provider requires to complete the transfer. Where local law in Bangladesh or your eligible region requires us to retain data for a specific period, we follow that obligation. If you are unsure whether
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this policy applies in your jurisdiction, please review your local regulations before continuing. We retain transaction records to handle disputes and comply with applicable requirements; once that period ends, records are scheduled for deletion in line with our internal retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.